Refund Policy

Subscribers may cancel at anytime by visiting and logging in or emailing us at Canceling does not refund you, it stops the auto-renewing of your subscription. Once an order is placed and paid for please refer to our refund policy below.

Refunds are not given based on a customers dislike for the current or future project, change of mind after purchase or any other reasoning. Please find other ways to utilize the project like gifting it to a friend or relative. Please understand, we take months in curating projects and we can't possibly create a project that EVERYONE will love each month. ALL SUBSCRIPTION BOXES SHIP BETWEEN THE 1ST-5TH OF EVERY MONTH.

If an item arrives broken during transit, please email as soon as possible and we will mail a replacement out to you immediately!

  • No refunds will be given due to not clearly following our policies & procedures.
  • No refunds will be given and if box is returned to Project Home DIY, customer is responsible for shipping cost to ship box to correct address.
  • Project Home DIY is NOT held liable for any damaged clothing, furniture, or any other item in your home while using our products. We are not held responsible for your use of these items while crafting/creating in areas where items can get damaged while wearing good clothing.