Frequently Asked Questions
Boxes ship between the 1st-5th of each month. You will receive tracking information when your box has shipped.
Boxes will sell out each month. When this happens you will have to wait until next month to subscribe (don't wait long and subscribe ASAP!)
Refunds are not given based on a customers dislike for the project or any other reasoning. If an item arrives broken during transit, please email email@example.com as soon as possible and we will mail a replacement out to you immediately! We DO NOT accept returns if you change your mind about a project or don't like it. Please find other ways to utilize the project like gifting it! We can't possibly create a project that EVERYONE will love each month, please be understanding with this. Project Home DIY is NOT held liable for any damaged clothing, furniture, or any other item in your home while using our products. We are not held responsible for your use of these items while crafting/creating in areas where items can get damaged while wearing good clothing.
Absolutely! We walk you through the creating process step by step and are here to help you along with way with any questions you may have! After you join, we have an exclusive facebook page you can join to post any questions you may have! You'll receive both video and written instructions for each project! The video instructions are very detailed and include lots of tips and tricks when crafting in general! The written instructions are short and simple and to the point with each step!
You will be re-billed for your next months box on the 15th of each month until you skip or cancel your subscription. You will receive a billing reminder 2 days before you are charged so there are no surprises!
Yes! You will receive a renewal reminder 2 days before you are re-billed so there are no surprises!
When you purchase the monthly box you are able to cancel anytime you want by accessing your online account! Super easy and simple! Last thing we want is for you to continue with a subscription you don't want! We make it easy for you!
Our projects will be a rustic, clean farmhouse decor look. You are able to customize any of the projects on your own if you have some extra paint around your house or have a different idea to match your decor.
Give it as a gift! Have fun creating it and add it to the gift closet! It will make the perfect last minute minute gift for anyone!!
Project Home DIY is NOT responsible for customer inputting wrong address during check out and package being delivered to the wrong address. No refunds will be given If box is returned to Project Home DIY, customer is responsible for covering shipping cost to ship box to correct address.